Nyad, Inc. ("Nyad," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (nyad-ai.com) or use our services.

1. Information We Collect

Information you provide to us: When you contact us, request a demo, or otherwise interact with our website, you may provide us with information such as your name, email address, phone number, organization name, and job title. We collect this information only when you voluntarily submit it.

Automatically collected information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use this information to analyze website traffic, improve our services, and troubleshoot technical issues.

Cookies and tracking technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings or through our cookie consent interface. For more information, see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and fulfill demo requests
  • To communicate with you about our products, services, and updates
  • To analyze and improve our website and services
  • To comply with applicable legal obligations
  • To protect the security and integrity of our systems and services
  • To send you marketing communications where you have consented to receive them

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

Service providers: We may share your information with third-party vendors who assist us in operating our website and services (such as email service providers, analytics platforms, and CRM systems). These vendors are contractually obligated to protect your information and use it only for the purposes for which it was shared.

Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need personal information for these purposes, we will securely delete or anonymize it.

5. Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights

Depending on your location, you may have the following rights with respect to your personal information:

  • Access: The right to request a copy of the personal information we hold about you
  • Correction: The right to request correction of inaccurate or incomplete personal information
  • Deletion: The right to request deletion of your personal information, subject to certain exceptions
  • Opt-out: The right to opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
  • Portability: The right to receive your personal information in a structured, machine-readable format

To exercise any of these rights, please contact us at hello@nyad-ai.com. We will respond to your request within 30 days.

7. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, and the right to opt out of the sale or sharing of your personal information. We do not sell or share personal information as defined under the CCPA/CPRA.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately at hello@nyad-ai.com.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of our website following the posting of an updated policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Nyad, Inc.
535 Mission Street, Floor 14
San Francisco, CA 94105
hello@nyad-ai.com